Privacy Policy for Meta Minds Digital

Last Updated:Wednesday, June 18, 2025

Meta Minds Digital (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL Here] (the “Website”), engage with our services, or otherwise interact with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

Who We Are

Meta Minds Digital is an IT consultancy firm based in [Your City, Your Country, e.g., Karachi, Pakistan]. We provide a range of IT consultancy services including [list your key services, e.g., software development, cloud solutions, cybersecurity consulting, IT strategy, digital transformation].

> Information We Collect

We may collect personal information from you in various ways, including:

2.1. Information You Provide to Us Directly: This includes information you voluntarily provide when you:

• Contact us through our website forms (e.g., “Contact Us,” “Request a Quote,” “Book a Consultation”).
• Subscribe to our newsletter or other marketing communications.
• Apply for a job with us.
• Engage with us on social media.
• Communicate with us via email, phone, or other channels.
• Provide information during the course of our consultancy services (e.g., project requirements, access credentials if necessary for service delivery, but we will always prioritize secure and minimal data access).

The types of personal information you may provide include:

• Contact Information: Name, email address, phone number, company name, job title.
• Professional Information: Details related to your business needs, project descriptions, technical requirements.
• Communications: Content of your communications with us.
• Application Information (for job applicants): Resume, cover letter, employment history, education, and other information relevant to a job application.

2.2. Information We Collect Automatically: When you visit our Website, we may automatically collect certain information about your device and Browse activity, including:

• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access.
• Usage Data: Information about how you use our Website and services, such as clicked links, features used, and interactions with content.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Website and hold certain information.
  • Cookies: Small data files stored on your device that help us improve our Website and your experience, see which areas and features of our Website are popular, and count visits.
  • Web Beacons/Pixels: Electronic images that may be used in our Website or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

2.3. Information from Third-parties: We may receive information about you from third parties, such as:

• Professional Networking Sites: If you interact with us on platforms like LinkedIn.
• Business Partners: If they refer you to us or we collaborate on a project.
• Publicly Available Sources: Information from public registries or company websites.

How We Use Your Information

We use the information we collect for various purposes, including:

3.1. To Provide and Manage Our Services:

• To respond to your inquiries, requests, and provide you with information about our services.
• To deliver our IT consultancy services, manage projects, and fulfill our contractual obligations.
• To process transactions and send you related information, including confirmations and invoices.
• To provide technical support and customer service.

3.2. To Improve and Personalize Our Website and Services:

• To understand how users interact with our Website and services, analyze trends, and gather demographic information.
• To personalize your experience on our Website and present content tailored to your interests.
• To develop new products, services, features, and functionality.

3.3. For Marketing and Communications:

• To send you newsletters, marketing and promotional communications, and other information that may be of interest to you, in accordance with your communication preferences.
• To inform you about updates to our services or important announcements.
• You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in those communications.

3.4. For Security and Fraud Prevention:

• To detect, prevent, and address technical issues, fraud, and other illegal activities.
• To protect the security and integrity of our Website, systems, and data.

3.5. For Legal Compliance and Business Operations:

• To comply with applicable laws, regulations, legal processes, or governmental requests.
• To enforce our terms and conditions and other policies.
• To manage our business operations, including accounting, auditing, and internal reporting.
• To perform data analysis to improve our business.

3.6. For Recruitment (if applicable):

• To evaluate your qualifications for employment with Meta Minds Digital.
• To communicate with you about your application.

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

4.1. With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

• Website hosting and analytics providers.
• Email marketing and CRM platforms.
• Payment processors (if applicable).
• Professional advisors (e.g., lawyers, accountants). These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2. With Business Partners: We may share your information with trusted business partners with whom we collaborate on projects or services, provided they adhere to similar privacy standards.

4.3. For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

4.4. In the Event of a Business Transfer: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

4.5. With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

International Data Transfers

Meta Minds Digital operates globally, and your information may be stored and processed in any country where we have facilities or where we engage service providers. While the current location is Karachi, Pakistan, if your data is transferred to a country outside of your jurisdiction (e.g., outside the European Economic Area or California), we will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws, including by implementing appropriate safeguards such as standard contractual clauses.

Data Security

We implement a variety of technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption: Using SSL/TLS encryption for data in transit.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Regular Security Assessments: Conducting regular vulnerability scans and penetration testing.
• Employee Training: Training our employees on data privacy and security best practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal, tax, or accounting purposes).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

8.1. Right to Access: You have the right to request access to the personal information we hold about you.

8.2. Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

8.3. Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.

8.4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.

8.5. Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

8.6. Right to Object to Processing: You have the right to object to the processing of your personal information under certain circumstances, particularly where we are processing it based on our legitimate interests or for direct marketing purposes.

8.7. Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

8.8. Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.

To exercise any of these rights, please contact us using the contact details provided in Section 11 below. We will respond to your request in accordance with applicable laws. We may need to verify your identity before processing your request.

Third-party Websites

Our Website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Meta Minds Digital

Address: Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Email: [email protected]
Phone: +971508344117
Website: https://metamindsdigital.co/